Citizens Bank introduces Touch  ID feature for mobile banking

PROVIDENCE, R.I. – Citizens Bank announced it has introduced Touch ID authentication to its mobile banking app for iPhone® models 5S, 6 and 6 Plus.

Touch ID, which uses a customer’s fingerprint to authenticate, enables customers to quickly login and access the features in the Citizens Mobile Banking app for iPhone with the press of a finger.

“Our customers continue to tell us that they want to be able to bank when, where and how they want, and the addition of Touch ID represents our continued commitment to delivering the services that our customers tell us will help them to bank better,”  said Brad Conner, vice chairman of Consumer Banking. “Whether a customer is using one of our branches, state-of-the-art ATMs or online and mobile banking we are committed to making banking convenient for our customers and delivering a great customer experience.”

In addition to Touch ID, banking app users continue to take advantage of Citizens’ Fast Balance® feature that allows them to quickly check balances on their mobile devices without having to log in to Mobile Banking. The online banking app also features Citizen’s Mobile Deposit feature offers customers the ability to deposit checks quickly by using the mobile device’s video camera, eliminating the need to tap a button.

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