TITLE: Department Manager
COMPANY: Discover Financial Services
CITY: New Castle
What the nominator said: “Diane Hasan has provided a very high level of thought leadership for Discover’s Customer Service and Engagement department. She is focused on her results, understands her business, and is able to proactively make decisions to avoid problems. She is consistently there for her team and has aggressively worked on expanding their job knowledge and development in their roles.”
Social media platform you can’t live without: Yahoo Finance and Facebook.
Your biggest break: Understanding you don’t have to sacrifice compassion and accountability to be consistent, fair and explainable.
Best career advice you ever got: Listen with the intent to be influenced.
Two words that best describe you: Charismatic and confident.
Work/life balance technique you recommend: When you’re a professed workaholic, make sure you take a family vacation at least once a year to ensure you’re included in some of the memories.
In one sentence, define “success.” Maya Angelou says it best: “Success is liking yourself, liking what you do, and liking how you do it.”