Budget Rooter was founded in 1992 by Suzanne J. Palady after she had become disabled and unable to work at her former job as a meat wrapper. Determined to continue to earn a living and armed with advice from her husband (a long-time plumber), Suzanne bought four telephone lines, the name “Budget Rooter,” and enlisted her son, Jeff, an experienced drain cleaner. She plied the telephones – marketing her new company, dispatching calls, and handling the office duties.
For the first three years, Jeff was the company’s only field technician, and was often out past midnight on service calls while going to school for his Master’s License. Soon, Budget Rooter became known throughout the industry for cleaning the dirtiest and most obstructed drains, even being called in on jobs by other plumbers. Jeff trained new technicians and invested in the best green technology, using no chemicals. Jeff earned his Master Plumber’s license, and Budget Rooter expanded into full service plumbing along with drain cleaning.
Proudly remaining family owned and operated, Budget Rooter has served the New Castle, Kent, and Cecil Counties for over 20 years. Today, Budget Rooter’s fleet includes eight fully-stocked service trucks, three high-velocity sewer jets, and two excavators. Overseen by Suzanne and Jeff, their mission is to provide excellent service at a fair price, to remain committed to the environment, and to treat their customers with integrity and respect.