Survey: We’re not phone-dependent, but others are

Screen-Shot-2016-06-28-at-10.03.50-AMBy Kathy Canavan

Only 17 percent of us think we use our cellphones too much, but more than half of us think other Americans are guilty of overusing them.

More than half of us believe we mind our mobile manners. Of course, we do. But more than half of us also believe other cell phone users do not.

According to Bank of America’s just-released Trends in Consumer Mobility Report, only 10 percent of us consider ourselves tuned out to the world when we’re using our phones, but 50 percent of us think other people are turned out when using theirs.

When they don’t have access to their smartphone, 29 percent of respondents said they feel anxious and 22 percent said they feel bored. Younger millennials experience the strongest range of emotions.

The report also noted that 59 percent of consumers have more than one mobile device and 24 percent own three or more.

Nearly half of all smartphone owners say they use their phones to escape social interactions. Millennials are most likely to do it. Respondents say they’ve used their phone to get out of talking on dates, in meetings, at family dinners, in school and at holiday gatherings.

About 40 percent of us say we would use our phones to make purchases, up from 34 percent last year. Some already are. More than six in 10 say they are likely to use emerging payment methods.

How do you pay back a friend who lent you a Benjamin? About 28 percent of us do it digitally. Payment and mobile-banking apps are used by 28 percent of us, compared with the 40 percent of us who write checks and the 57 percent who still use actual Benjamins. Older millennials are most likely to go digital.

Most consumers would consider— or are already using — a peer-to-peer money transfer service from their banks.

More than 40 percent say they would use voice-recognition technology to do mobile banking, especially older millennials and Gen X’ers. More men than women said they would be willing to try it.

Nearly nine in 10 respondents said they use mobile banking alerts to signal them for fraud or unusual activity on their accounts Nearly three in 10 said they prefer holding conversations via text, and almost 70 percent think you should respond to a text in less than an hour. More than 40 percent would make that less than 10 minutes.

Looking into the future, 51 percent of adults think children under 18 won’t use cash, and 41 percent said they probably won’t use physical credit cards either.

More than half of all adults said their mobile personality differs from their in-person one. A quarter of all respondents said their smartphone makes them more confident.

About 73 percent of adults admit they take selfies, and 65 percent use emojis. More than 90 percent of millennials do it, 80 percent of Gen X’ers, 61 percent of boomers and 50 percent of seniors.

About 89 percent want to capture important events via their phones. More than half take phone photos at weddings and 72 percent return from vacation with phone photos.

Women are notably more likely to take event pictures than men when they are buying a home, having a child, attending a graduation or observing a holiday.

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