No matter how global the economy becomes, products still have to find their way to customers, even if those goods originate thousands of miles away. Air and sea travel connect us with the greater world, but when it comes to delivering that widget to a local store or even your doorstep, you need a truck.
“It’s amazing how many products we use as consumers get onto a truck at some point in the supply chain,” says Jeffrey Berger, Trinity Logistics’ chief technology officer.
Berger’s right. According to the American Trucking Association, nearly 71 percent of all freight tonnage (10.5 billion tons) moved in the U.S. goes on trucks. It’s big business, and Berger’s Trinity Logistics is a substantial player in the industry. Though it doesn’t own any of the vehicles that haul materials across the country — and the rest of North America — Trinity develops transportation solutions for customers by linking them with its expansive network of more than 30,000 carriers. Clients who have a trucking or rail need can call Trinity and get their inventory moved to its proper destination.
Founded in 1979 as Trinity Transport, with one location and three employees, Trinity Logistics now has more than 270 people. Berger is proud of the company’s great relationships with its customers and how it uses technology to improve its service.
“Once we have a load a customer needs delivered, it’s about how quickly we can find a provider,” Berger says. “We leverage our database to find who is a good fit. It’s digital freight matching. How can we apply our technology to make the match with fewer steps?”
Since Trinity doesn’t own a truck, it serves as a broker of sorts between the carriers across the country and those with products with shipping needs. It can arrange for a truckload — or loads — of material or just a few packages. Headquartered in Seaford, Trinity has five offices throughout the United States, and 90 agents under its umbrella that work independently or could actually have offices in some of the company’s client locations, serving as their “shipping departments.”
“Our job is to find the best value for our customers,” says Berger. “We try to identify the best provider for a customer as quickly as possible.”
Trinity helps clients with international needs and can arrange for rail, air and sea shipments, but its business is largely domestic and largely in the trucking sector. The need can be immediate, or there can be more lead time. No matter the case, Trinity will find the right match.